FAQ
Orders should be placed online at lolaspaperie.co.uk. For wedding orders, please complete our Enquiry Form →
Shipping starts at £4
Yes. First drafts and subsequent edits are sent to you by email within 24 hours (Mon-Fri)
If you're ordering printed products, please allow up to 2 weeks for print production (Mon-Fri). Allow extra time on top of this for your order to be delivered
Digital orders are sent within 24 hours
As many as you need
Wedding stationery samples will be available to purchase once our Made To Measure collection launches this spring/summer
We don't
Wording and colours are customisable. Illustrations and fonts are (mostly) fixed
Strictly speaking, no. But if there is something that absolutely fits our design principles, feel free to reach out
Natural white textured 250gsm is used for general stationery. A thicker 400gsm unocated paper is used for wedding stationery
Unfortunately we do not offer this service
Envelopes are included with all invites, birth cards and thank you notes. Check the products description for full confirmation
Sure — Let us know what you have in mind, and we can let you know if its possible
For orders over £500, you may secure your project by paying a 50% deposit with the remainder due before going to print
All other orders should be paid in full by debit or credit card
We'll always send a digital proof for you to check over before anything goes to print
It's in the pipeline!
Unfortunately not
Due to the personalised nature of our products, we do not offer refunds, exchanges or cancellations should you change your mind
Something not covered here?